Communication is a vital component of the relationship building process that can help improve the effectiveness of both the individuals receiving care and the organizations that provide it. This is because it allows the people who are working in these settings to keep track of the various details of the individuals they care for.
One of the most important factors that a care organization should consider when it comes to developing its listening culture is ensuring that it is taking into account the opinions and ideas of its staff and other local stakeholders. This can help maintain a culture of person centered care.